SHIPPING POLICY
Thank you for visiting and shopping at www.kitexlifestyle.com Following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
All orders are processed within 1-2 business days and will be delivered within 5-6 working days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout as mentioned below.
|
Brand |
Shipping cost |
Delivery |
|
Anna |
Rs. 40 shipping charge for order below 1000rs (Total amount should be more than 1000rs) |
5-6 working days |
|
Kitex |
Rs. 40 shipping charge for order below 1000rs (Total amount should be more than 1000rs) |
5-6 working days |
|
Saras |
Rs. 20/500grms* |
5-6 working days |
*Weight will be rounded off to next five hundred for shipping cost calculation.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES AND TAXES
www.kitexlifestyle.com is not responsible for any taxes applied to your order. All fees imposed during or after shipping are the responsibilities of the tax authorities.
DAMAGES
Please refer our return and refund pollicy.
INTERNATIONAL SHIPPING POLICY
We currently do not ship outside the India.
ORDER MODIFICATION / CANCELLATION
You can modify the shipping address of your order before we have processed (packed) it, by contacting at ecom@annagroup.net/ Ph: 0484 2680600.
You can cancel an order until it has not been packed in our Warehouse Website. Any amount paid will be credited into the same payment mode using which the payment was made.
RETURNS POLICY
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
CONTACT INFORMATION
In case of any queries/complaints/clarifications, please contact,
Email: ecom@annagroup.net
Ph: 0484 2680600.
Address;
Kitex Lifestyle
Kitex Ltd
PB no: 4 Kizhakkambalam
Aluva, Ernakulam - 683 562